We are looking for CRM Role. For more info contact HR Kinnera 9884001531 or email to firstname.lastname@example.org
Customer Care / Sales Support / Back Office Executive - Apply Now
• Customer Relations for Marketing of Industrial / Corporate Product Sales
• Sales Support for Plastics, Chemicals, Industrial Products
• MIS Reports
• Basis of Accounting Knowledge
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.`
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Any degree with minimum of 3 years proven experience in a customer service position.
• Knowledge in Selling and Customer Relationship
• Knowledge in Accounts / Tally is an added advantage
• Proficiency in Microsoft Office and customer service software.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.
• Good Salary for Right Candidate
• Chennai based Candidates only
• Immediate Joiner is preferable
COMPANY PROFILE From a modest beginning over 40 years ago as a Distributor of Chemicals and Plastics, a group has become one of the leading distributor in South India for ENGINEERING PLASTICS, AUTOMOBILES, CHEMICALS and ADDITIVES.Products marketed by the group reached major segments of industry covering Automobiles, Electrical, Electronics, Telecommunications, Consumer Appliances, Textiles, Pharmaceuticals, Paints & Printing Inks. In addition to the strong base in chemical and plastics trade the group has diversified into automobiles by obtaining the prestigious dealership companies.
Desired Candidate Profile
Connecting capable talent to the right opportunities contact HR Kinnera 9884001531 or Email to email@example.com
Contact Company:CAPTALENT HR