Customer Relationship Manager

from 3 to 5 year(s) of Experience
Chennai

Job Description

Hi,


We are looking for CRM Role. For more info contact HR Kinnera 9884001531 or email to saikinnera0509@gmail.com


Customer Care / Sales Support / Back Office Executive - Apply Now

Responsibilities:

• Customer Relations for Marketing of Industrial / Corporate Product Sales

• Sales Support for Plastics, Chemicals, Industrial Products

• MIS Reports

• Basis of Accounting Knowledge

• Maintaining a positive, empathetic and professional attitude towards customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.`

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.


Requirements:

• Any degree with minimum of 3 years proven experience in a customer service position.

• Knowledge in Selling and Customer Relationship

• Knowledge in Accounts / Tally is an added advantage

• Proficiency in Microsoft Office and customer service software.

• Outstanding written and verbal communication skills.

• Good understanding of management practices and techniques.

• Excellent leadership and interpersonal skills.

• Good Salary for Right Candidate

• Chennai based Candidates only

• Immediate Joiner is preferable



COMPANY PROFILE From a modest beginning over 40 years ago as a Distributor of Chemicals and Plastics, a group has become one of the leading distributor in South India for ENGINEERING PLASTICS, AUTOMOBILES, CHEMICALS and ADDITIVES.Products marketed by the group reached major segments of industry covering Automobiles, Electrical, Electronics, Telecommunications, Consumer Appliances, Textiles, Pharmaceuticals, Paints & Printing Inks. In addition to the strong base in chemical and plastics trade the group has diversified into automobiles by obtaining the prestigious dealership companies.

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

CAPTALENT HR

Connecting capable talent to the right opportunities contact HR Kinnera 9884001531 or Email to saikinnera0509@gmail.com

View Contact Details+

Contact Company:CAPTALENT HR

Salary:

INR 1,50,000 - 2,50,000 PA.

Role Category:

Channel Sales

Role:

Client Relationship Manager

Employment Type:

Full Time, Permanent